Key Takeaways
- Galen M Hair has recovered over hundreds of millions for thousands of policyholders and is recognized as one of the nation’s leading property damage lawyers.
- His leadership shapes Insurance Claim HQ’s reputation for securing life-changing results after hurricanes, fires, and catastrophic losses.
- Landmark wins, including the $9.85M hurricane verdict for a Louisiana church, show the scale and consistency of his impact.
Long before Insurance Claim HQ became a national property damage firm, Galen M. Hair was standing inside flooded New Orleans homes alongside volunteers who were trying to help families put their lives back together. He remembers the silence of those neighborhoods after Hurricane Katrina. He remembers the look on people’s faces as they sorted through soaked belongings. It showed him how quickly life can come apart and how much it matters when someone steps in with real help.
Years later, when Galen founded Insurance Claim HQ in Metairie, Louisiana, he built the firm around that early lesson. The mission was simple. Show up for people when everything feels unstable, combine legal strength with human care, and make sure no policyholder feels alone in the fight with their insurer. Today, Insurance Claim HQ has recovered hundreds of millions for thousands of clients across the country, a reflection of the mission that still drives Galen’s work.
A Firm Built With Intention
Galen created Insurance Claim HQ with a rare focus in the industry. The firm would represent policyholders only. No insurance defense. No competing business models. No shifting priorities. The purpose was clear: give people the legal firepower they need after a disaster and give them the emotional support the process rarely offers.
Every part of the firm reflects that mission. Galen brought the entire team into a single building to keep collaboration, communication, and culture aligned. He believes impact begins internally. When the team operates with clarity, clients feel it immediately. It shows up in their processes and their results.
During the pandemic, when hiring slowed across the legal field, Galen stayed focused on what he calls a company’s true value proposition. Instead of competing for talent with big promises, he committed to attracting people who wanted to serve. That clarity allowed the firm to stabilize while others struggled through turnover and uncertainty.
His leadership does not rely on volume or noise. It is steady, measured, and deeply tied to purpose. He does not lead from a distance. He stays in the work, mentors his team, and shows them that mission-first thinking is not a slogan. It’s how the firm moves.
Service in Action
Insurance Claim HQ has become known for more than verdicts and settlements. Their presence after hurricanes and fires has made them part of the community response in ways not usually associated with law firms. After Hurricane Laura and again after Hurricane Ida, the team delivered hot meals, cleaning supplies, and essential items directly to affected neighborhoods.
It matters because disaster victims rarely need legal advice first. They need help right away. They need someone who understands the fear that comes when the inspector leaves, and the insurer’s silence begins.
One of the clearest examples of that impact came when a Louisiana church devastated by a hurricane was offered far less than it needed to recover. Insurance Claim HQ took the case and pushed until a jury returned a $9.85 million verdict, a landmark win that became national news.
Galen also invests heavily in public education. The firm’s free claim guides, checklists, and disaster-prep resources help people long before they need to hire an attorney. Galen M. Hair hosts a podcast and an annual summit to bring transparency to property insurance law. The firm also carries an A+ BBB rating, and its referral network includes public adjusters, contractors, and attorneys who trust it to handle the most complex claims.
A Mission That Scales Without Losing Its Heart
Insurance Claim HQ has grown from a Louisiana office into a national network. They now serve clients in Florida, Alabama, Mississippi, Texas, Georgia, Massachusetts, Illinois, and Washington, D.C. Galen holds licenses in Louisiana, Florida, Massachusetts, and New York, allowing him to bring his experience directly to regions that face hurricanes, freezes, and catastrophic losses.
He describes the firm’s purpose simply. “Navigating the complexities of insurance can be overwhelming, but with the right guidance, claimants can level the playing field.”
The words sound modest, but the meaning is strong. Leveling the playing field is exactly what families need when insurers delay, deny, or undervalue claims. It’s what people need when their homes are damaged, and their lives are thrown into uncertainty. It’s what Galen set out to do years ago when he walked through flooded homes in New Orleans. His work today is larger in scale, but the reason behind it hasn’t changed.
About Galen M. Hair
Galen M. Hair, Managing Partner at Insurance Claim HQ, is a nationally recognized property insurance attorney known for aggressively representing policyholders across the U.S. With thousands of families helped and a reputation for high-stakes litigation wins, he has been named a Super Lawyers Rising Star and one of the National Trial Lawyers Top 100.
